If you or someone you know is in crisis

Our helpline is not a crisis line, and we are not able to provide medical help.

If you or someone you know is in crisis, please call one of the following:


Make the call that can change everything!

If you need help with your alcohol, other drug use or addictions, connect with us.

We will make an appointment for you to speak with our Intake Team about how we can best assist you based on your individual situation and personal circumstances.

Contact Impact Recovery Intake Services on 0447 002 668.

If you are unable to call, click on the button to fill out a quick contact form, and we will be in contact.

What you need to know

Supporting Families and Friends!

The devastating impacts of an addiction don’t stop at the person who is affected.

Close family and friends often find themselves sharing the rollercoaster ride of emotions that go with any attempts to support or assist, from confusion and hopelessness to desperation.

We fully understand the impact that alcohol and drugs can have on families.

Our dedicated team empower many families to overcome their challenges by listening, responding and referring to other organisations that may also bring them a circle of care where it is deferred or non existent.

If you would like to talk to one of our team to get help, or for advice about how another person can get the assistance they need, please contact us.

All conversations are strictly private and confidential.