ABOUT US

Impact Recovery Ltd. is an ACNC registered not for profit Public Benevolent Institution.

We hold Deductible Gift Recipient (DGR) status, as a recognised welfare and charity organisation.

Impact Recovery is the only long term social-integration model service located in Bendigo providing the opportunity for change and hope for men and women 18+.

Impact Recovery operates on the belief that every individual deserves to live a life that maximises their potential restoring them to their life’s purpose.

We seek to empower people who are living in a cycle of addiction to lead a life of freedom, value and purpose, giving them the self-confidence to become contributing members of society.

Impact Recovery believes that the reasons a person has life controlling addictions are many, therefore the approach to recovery must be evidence based, trauma informed, person-centred and holistic.

This being the underlying foundation for recovery, the approach to our education and individualised support covers four main areas; biological, social, psychological and spiritual. We work with all professional supports within the broader community for the benefit of the individual impacted.

We work to establish a safe, structured and care-managed environment, adopting an abstinence approach through the Therapeutic Community [TC] model, widely recognised globally as highly effective in the provision of peer support as a catalyst for choosing to live addiction free.

Our vision “Freedom from Addiction” is the goal of living well, through recovery, healing, pathways to participation and community.

CORE VALUES & BEHAVIOURS

Working together by faith with a spirit of excellence for a healthy, inclusive and harm-free community.

  • We are faith filled
  • We act with integrity, honesty and transparency
  • We value every person in a welcoming environment
  • We are caring, loving and compassionate
  • We foster connection, value and belonging
  • We are innovative, respectful and responsible with our God-given resources
  • We facilitate a pathway and lead each person to a future of hope, purpose and freedom

WHAT IS AN ADDICTION?

An addiction is characterised by an individual repeatedly engaging in a certain type of behaviour, whether this is in relation to a substance or an activity, despite the harm that this causes.

This harmful behaviour is repeated because it results in pleasurable or valuable outcomes for the individual and ultimately, results in an emotional or physical dependence on the substance or activity.

Addictions can have an incredibly detrimental effect on a person’s quality of life, as well as their general health, wellbeing and mental wellness, and can result in a wide range of devastating, long-term physical and psychological problems.

OUR MODEL

The Why

Our model seeks to help any person suffering from drug and alcohol dependency, depression, eating disorders and other life-altering conditions on a supported pathway to “live well”.

We recognise that substance addictions, including alcohol and drug addictions, can have a profoundly negative impact on all areas of your life. This includes your ability to function on a daily basis, your interpersonal relationships, performance at work, and your physical and psychological health.

It is important to recognise that addictions are treatable, and the most important first step is to seek help. Your pathway of care is individually tailored to your personal needs and requirements, enabling us to provide the highest standards of care to you.

Our goal is to produce the best possible outcomes for you as an individual, and allow you to overcome your substance misuse or addictive behaviours.

The biggest “why” is – you matter!

The How

We offer a range of programs to the community.

We are an organization that provides the highest quality services to make a positive and meaningful difference in the lives of people affected by alcohol and other drugs and other life-altering conditions.

We are partnered with key professional stakeholders in our community to outwork the vision of your freedom and recovery plan.

Our focus is on restoring your life; reconciling men and women with family back into the community healthy, working and functional with supported post program aftercare services available.

HISTORY

Incorporation

Impact Recovery Ltd. (ABN 65 168 260 553) is an ACNC registered not for profit Public Benevolent Institution.

We hold Deductible Gift Recipient (DGR) status, as a recognised welfare and rights organisation.

Impact Recovery Ltd. was incorporated in 2012, changing name in mid-2019 to reflect a renewed vision of recovery and freedom from addiction.

Location

Situated in Bendigo, Victoria, we are central to a rapidly growing region.

In April 2026 we moved operations from the historic Temperance Hall, View Street Bendigo, to our new home, 3 Merino Court, East Bendigo. We wish to thank Teen Challenge Victoria for giving us a home from which to operate during a period of great growth for our organisation in the Greater Bendigo community.

Our new home is a wonderful combination of office and warehouse space, in which we will be able to provide even greater contribution to the community of care. We will be sure to share more information as we settle into this new opportunity.